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Shalabh Saxena
Director, Marketing & Customer Retention
Canara HSBC Oriental Bank Of Commerce Life Insurance Company Limited.
Rekha Nair
Head Airport Services,
GVK - Mumbai International Airport.
RAKESH KUMAR
General Manager – Quality Assurance & Customer Service
Aditya Birla Fashion & Retail Limited
Rajesh Bhanot
Chief Customer Experience Officer
Yatra.Com
Ashish Mathur
Director Customer Experience
Flipkart
Alagappan
Head - customer service & Lean retailing
Titan Industries Ltd
Hitesh N. Sindhwani
National Head of customer experience, services and delivery,
Bajaj Allianz General Insurance Co. Ltd.
Dharmender Narang
Chief Customer Experience Officer
India Infoline Finance Ltd.
Harpreet A.De. Singh
Executive Director & Chief of Flight Safety & Head of Corporate Safety, Quality & Environment Management Systems
Air India Ltd.
Kailash Sharma
Vice President, Customer satisfaction and Quality
Schneider Electric India
Sanjay Bhattacharji
VP - Marketing, Digital & Customer Service, Retail Liability
Srei Infrastructure Finance Limited
Sujit Paul
Chief of Customer Services and Experience
Club Mahindra
Gaurav Nigam
Senior VP, Head of Product
Lava International Ltd
Mohd Shohaib
DGM – Service
Intex Technologies (I) Ltd.
Ms. Kalparupa Datta
Vice President, Head - Customer Service, Service Initiatives
Kotak Mahindra Old Mutual Life Insurance Ltd
Ratan Ghosh
Associate Vice President & Regional Head Customer Service
Franklin Templeton Investments
Prithwijit Mukherjee
DVP & Head Customer Service
Reliance Nippon Life Asset Management Company